Terms of service

Terms of Service

Welcome to Alumination America. By accessing or purchasing from our site, you agree to the following terms. Please read them carefully.

1. Overview

This website is operated by Alumination America. Throughout the site, the terms “we,” “us,” and “our” refer to Alumination America. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

2. Products & Services

Our products are handcrafted, made from solid aluminum, and intended as memorial items. Due to the nature of our work, slight variations may occur — this reflects the uniqueness of each piece.

We reserve the right to modify or discontinue any product without notice. Prices are subject to change.

3. Orders

By placing an order, you agree that:

  • You are legally authorized to make the purchase
  • All information provided is accurate and complete
    We reserve the right to refuse or cancel orders at our discretion (e.g., in cases of suspected fraud or abuse).

4. Returns & Refunds

We stand by our products. If you’re not satisfied, we offer no-questions-asked returns within 30 days of delivery. Full details can be found in our Return & Refund Policy.

5. Shipping

We aim to ship your order as quickly as possible. Shipping timelines may vary depending on customization, location, and carrier delays. You’ll receive tracking information once your order is shipped.

6. Intellectual Property

All designs, product names, text, and images on this site are the intellectual property of Alumination America and may not be used, copied, or reproduced without our written permission.

7. Privacy

Your personal information is handled according to our Privacy Policy. We respect your privacy and do not sell or misuse your data.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

9. Governing Law

These Terms are governed by the laws of the province of Alberta, Canada.

Questions?

We’re real people and always happy to help. Contact us at Info@AluminationAmerica.com with any questions about these terms.